Items in original condition may be returned or exchanged within 30 days accompanied by your original packing slip. Items that have been washed, worn or embroidered cannot be returned. You will receive a full refund for the cost of the product, based on your original payment method. Original or return postage is not refundable.
If you do not have the original packing slip,
click here for a printable return and exchange form. Remember to include your name, address, email address, phone number and order number on this form. If you do not have the original order number, you can
Click Here to view your order history information.
Please fill out the return section of the form completely and enclose it with the item(s) you are returning. Be sure to indicate if you would prefer to receive a refund, or make an exchange for another size, color or item. If you are exchanging merchandise, please fill out the exchange portion of the form.
No additional shipping and handling charges will be incurred when an exchange is processed for the same dollar amount as the original purchase.
If Exchange dollar amount exceeds returned dollar amount, please use the following shipping chart:
Please ship your return or exchange merchandise, with the requested information completed on the return/exchange form, to the following address via insured mail:
Medical Scrubs Mall
2100 Thornton Road, Suite 400
Lithia Springs, GA 30122
Depending on the method you use to send the item(s) to us, it can take up to 7 - 10 business days for us to receive your return. Upon receiving the item(s) we process all returns within 7 days. If you place your order with a credit card please allow up to two billing cycles for a refund to appear on your credit card statement.
If you need assistance prior to returning your item(s), please
click here to send us an email.
In the event you receive merchandise that is defective, contact our customer service representative. You will not be responsible for return shipping charges and a replacement item will be sent out to you.
